Optimization of Dynamic Queueing Model for Call Centers Based on Bayesian Change Point Detection and Reinforcement Learning

LIU Yi, DAI Hongshuai, WANG Lu, WU Yanhua

Journal of Systems Science and Mathematical Sciences ›› 2025, Vol. 45 ›› Issue (3) : 979-992.

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Journal of Systems Science and Mathematical Sciences ›› 2025, Vol. 45 ›› Issue (3) : 979-992. DOI: 10.12341/jssms23839

Optimization of Dynamic Queueing Model for Call Centers Based on Bayesian Change Point Detection and Reinforcement Learning

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{{article.zuoZheEn_L}}. {{article.title_en}}. Journal of Systems Science and Mathematical Sciences, 2025, 45(3): 979-992 https://doi.org/10.12341/jssms23839

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