Two Kinds of Queuing Management Policies for Improving Customer Satisfaction with Waiting Basing on Multi-Server Queuing System

GUAN Shiheng,WANG Anmin

Journal of Systems Science and Mathematical Sciences ›› 2017, Vol. 37 ›› Issue (4) : 1100-1113.

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Journal of Systems Science and Mathematical Sciences ›› 2017, Vol. 37 ›› Issue (4) : 1100-1113. DOI: 10.12341/jssms13144

Two Kinds of Queuing Management Policies for Improving Customer Satisfaction with Waiting Basing on Multi-Server Queuing System

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